Bedbaji's Privacy Policy — Your Data Is Completely Secure

1 Introduction & Consent

Bedbaji is a trusted online gaming and Sports Betting platform in Bangladesh. Using our services requires you to provide certain personal information. This privacy policy clearly explains how your data is collected, why it is used, how long it is retained, and how it is kept secure.

By opening an account, using the platform, or accessing any of our services, you are agreeing to this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This Privacy Policy is part of our Terms & Conditions and both are effective together. Bedbaji may update this policy at any time, and continued use of the platform after any changes constitutes acceptance of the updated policy.

2 Information We Collect

Bedbaji collects several types of data. Below is a detailed breakdown of what we collect and why.

Personal Identity Information:

• Full name and date of birth (for age verification)
• Mobile number and email address (for communication purposes)
• National ID (NID) number (for KYC verification)
• Address (where required)

Financial Information:

• Mobile banking numbers (bKash, Nagad, Rocket, etc.)
• Transaction history and amounts
• Deposit & Withdrawal Records

Device & Browsing Information:

• IP address and device type
• Browser and operating system information
• Which pages on the platform were visited and for how long
• Login time and location data

3 How We Collect Your Data

Bedbaji collects your information through a variety of methods. Each approach is fully transparent and carried out with your consent.

• Information provided directly by you: Information you provide directly through registration forms, KYC forms, or support chat.
• Automatic Collection: Data collected through cookies and tracking tools while you use our website or app.
• Payment Processors: Transaction data received from mobile banking services at the time of deposit or withdrawal.
• Third-Party Verification: Trusted third-party services may be used for age and identity verification.
• Device Logs: Device and session information is collected automatically while using the app or website.

4 Purpose of Data Use

Bedbaji uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.

• Account Management: For registration, login, password recovery, and account security.
• Identity Verification: To complete the KYC process for fraud prevention and age verification.
• Payment Processing: To process deposits and withdrawals and maintain transaction history.
• Service Improvement: To analyze user experience and improve platform and gaming performance.
• Customer Support: To help our support team resolve your issues faster.
• Promotional Communications: To keep you informed about bonuses, offers, and updates (you can opt out of this at any time).
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.

5 Data Retention & Security

Bedbaji uses industry-leading technology and practices to keep your data secure. Our security systems are active around the clock.

Technical Security:

• 256-bit SSL/TLS encryption — active on all data transfers.
• Firewall and intrusion detection system.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) option.
• Sensitive data stored in encrypted databases.

Data Retention Period:

• All data is retained for as long as your account remains active.
• After account closure, financial data may be retained for up to 5 years as required by law.
• Other personal data is deleted within 90 days of account closure.

6 Data Sharing Policy

Bedbaji never sells your information to third parties. However, certain data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with mobile banking providers to process transactions.
• Law Enforcement: Data may be disclosed in compliance with court orders or lawful government directives.
• KYC Service Provider: With trusted and authorized third-party services for identity verification.
• Technology Service Providers: Cloud and hosting services for platform operations, always under strict confidentiality agreements.

Beyond the cases outlined above, Bedbaji does not share your information with any third party without your consent. Strict confidentiality agreements are in place with every third-party partner.

7 Cookies & Tracking

The Bedbaji website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser or on your device.

Cookie Types:

• Essential Cookies: These cannot be disabled as they are required to maintain login sessions and ensure security.
• Performance Cookies: To monitor page load times and overall site performance.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are used most, without identifying you personally.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

8 Your Rights

Bedbaji believes you should have full control over your own data. We therefore guarantee the following rights:

• Right to Know: You have the right to know what data we collect about you and why.
• Right to Access: You may request a copy of the data stored in your account.
• Right to Rectification: You can correct any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data after closing your account.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your data be temporarily suspended.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Portability: You can receive your information in a structured, portable format.

To exercise any of these rights, email our support team at: support@bedbaji.co. We will respond within 30 business days.

9 Children's Privacy

Bedbaji strictly prohibits anyone under the age of 18 from using the platform. Our services are intended exclusively for adults. We do not knowingly collect personal information from anyone under 18.

If a parent or guardian discovers that their minor child has created an account on Bedbaji, please contact us immediately at support@bedbaji.coto contact us. We will close the account immediately and delete all associated data.

10 Policy Updates

Bedbaji reserves the right to update this Privacy Policy as needed. Changes may occur due to legal requirements, the introduction of new services, or security improvements.

• You will be notified via your registered mobile number or email address whenever significant changes are made.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of this policy are available from the support team upon request.

For significant changes, users will be notified at least 7 days in advance so they can make an informed decision.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our team is always ready to help.

• Email: support@bedbaji.co
• Website: bedbaji.co
• Support: Live chat section on the platform

For privacy complaints or data deletion requests, we will respond within 30 business days and take the necessary action. We will follow up until your concern is fully resolved.